Before, during, afterGuest Guide
Four stages, in order — from picking your dates to leaving a review. Nothing here changes between homes; house-specific details (wifi, door codes, trash days) live in your Guest Portal once you book.
1
STEP ONEBooking & confirmation
- Pick dates first — only homes that are genuinely open for your dates and party size are offered.
- Payment is 100% at booking. Every fee and tax is itemized before you confirm.
- You sign the rental agreement and house rules at checkout; both are stored with your reservation.
- No account is needed to book. You can activate the Guest Portal afterwards.
2
STEP TWOBefore you arrive
- Door codes and gate instructions unlock in the portal two days before check-in.
- We email you the day before check-in with the address and arrival time, and again on arrival day with how to get in.
- Early check-in and late checkout are add-ons, subject to the turnover schedule.
- Tell us about accessibility needs and we will confirm what the home can do.
3
STEP THREEDuring your stay
- Check-in is from 4:00 PM. Checkout is by 10:00 AM, and every 30 minutes past that is charged.
- Your Stay Guide covers wifi, the game room, the grills, the thermostat, trash days and appliances.
- Message or call us directly. We are local and we answer.
- No parties, events or gatherings. No pets. No smoking inside — outdoor ashtrays are provided.
4
STEP FOURCheckout & after
- Put used towels on the washing machine, take the trash to the dumpster, turn everything off and return the key to the lockbox. The full list is in your portal.
- A checkout reminder reaches you the evening before and again on the morning itself.
- We ask for a review on checkout day; only real guest reviews are published.
- Returning guests get a direct-booking offer we do not list anywhere else.
Questions this doesn't answer?Ask us directly
We're local and we answer. Send a message and expect a reply within a few hours on business days.